Account Deletion Request – Streampac
This page is intended for users of the Alumni LMIPA app, developed by StreamPac.io, who wish to delete their account and associated personal data.
How to Request Account Deletion
If you would like to delete your account, please send an email to:
contact@streampac.io
with the subject line: “Account Deletion Request”
To help us process your request efficiently, please include the following information:
- The email address associated with your account
- (Optional) The reason for deletion, if you’d like to share it
What Data Will Be Deleted?
Once your request is confirmed, we will permanently delete:
- Your name and email address
- Your progress and usage history
- Your saved preferences and settings
What Data May Be Retained?
Some information may need to be retained for legal or operational reasons:
- Payment and billing data (stored for up to 7 years due to tax regulations)
- Support communications (stored for up to 1 year)
Processing Time
We aim to process all account deletion requests within 30 days. You will receive a confirmation once your data has been deleted.
Questions?
If you have any questions or concerns about your data, feel free to contact us at contact@streampac.io.